Frequently asked questions

Q. Is your site secure for payments?
A. Absolutely. Paypal is without doubt one of the safest payment systems.

Q. How will I know if my order is in stock ?
A. Everything on the website is in stock unless stated.

Q. What if my order has not arrived in 8 days?
A. Please email us so that we can resolve the problem.

Q. Why are your prices so competitive?
A. We purchase in large quantities at cheaper prices and pass the benefit to you.

Q. Will there be NEW products in the future?
A. Yes, our development & sourcing of new products is ongoing.

Q. Will you do different products in the future?
A. Yes. For example we are currently developing new "smart" Polyesters.